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Client Testimonials

  • ID-DR Saves The Day....And My Pictures!
    I lost my external drive about 5 years ago in the middle of switching my backups around. With the drive went my first borns baby pictures, among so many other photos that were only on that drive. I sent my drive in to ID-DR and they were able to recover them! So happy with the results! I highly recommend their services.

    - Scott W., Lisbon NY
  • Thank you ID-DR!!!
    Another Data Recovery place said it was impossible to recover our data - we felt lost! Until a friend recommended ID-Dr and in 3 days, we had our data again! Thank you ID-Dr. Very knowledgeable and professional too! We totally would recommend their services to anyone!

    - Mr. & Mrs. Conray, Dayton Ohio
  • ID-DR, Thanks for the "Memories"
    We want to express our appreciation to ID-DR for their professional expertise in recovering our priceless photos and hard drive data. After having our external hard drive take a nasty three foot fall from our desk, we thought weíd lost our memories for good. ID-DR was able to diagnose a fairly rare issue that required extensive knowledge and high-end equipment to resolve successfully. Owner Joe Pintís professionalism in providing advice, keeping us informed, and positive attitude very much put us at ease that the drive was in good hands. We really felt taken care of. Reasonably priced and informative, we have no hesitation in recommending them.

    -- Daniel and Lesa Bussmann, Elmira Heights, NY
  • Thank You ID-Dr
    Thank You ID-Dr! My family really appreciated what you guys did for us and how fast your turn around was! The pictures you guys recovered are priceless and meant the world to us. I will definitely recommend you guys anytime for all data recovery!

    Thanks again bro!
    -- Marco Latino, Morristown NJ
  • Thank You ID-Dr!
    While coming to the end of a very big video editing project, I experienced a total failure of my external G-Technology RAID drive. I was so relieved to find that there was a local business with a great reputation in the field and Joe is very personable and attentive. It could've been a huge disaster, but Joe's knowledge and confidence gave me the peace of mind to wait through the long process of recovery as striped RAID drives are way more complicated to recover than a regular drive . When things took a day longer than when we had scheduled for me to pick it up, he was gracious enough to deliver the new drive with my recovered data to me in person while on other business near me. Throughout the process he gave me regular updates on the status of things and was a total professional through and through. I highly recommend ID-DR!

    Jason C. -- Spencer, NY
  • Thank You ID-Dr!
    ID DR; I want to take this opportunity to provide some feedback about your services. In November, my external hard drive malfunctioned. You can imagine the sadness and stress that we experienced considering that our hard drive contained 20 years of personal documents, family photos and irreplaceable memories. We searched the internet for data recovery services. Each quoted long turn- around time (weeks/months); high prices (excess of $500); and offered little guarantee. We were discouraged until we decided to search the local area for a data recovery service. That is when we discovered ID DR in Elmira. Joe and the folks at ID DR recovered 100% of our data at a price that was well within our budget. Their credentials and experience are top-notch. Their computer facilities are second to none. It took a fraction of the time as the other, ìBig-boxî data recovery services and, best of all, they are local! I canít emphasize enough how pleasant an experience it was to work with ID DR. Trust them ñ They will go the extra mile for you. Thanks again Joe.

    Tom C. - Hornby, NY
  • Thank You ID-Dr!!!
    Dear Joe,
    I want to express my deep appreciation and gratitude to the team and ID-DR for reclaiming years worth of pictures and data that seemed lost when my laptop crashed. To find and experience the level of customer service I received from you and Jimmy was extraordinary. You both worked with me to resolve my problem and kept me updated as your work unfolded. Rare is the business that has the exceptional mix of skill, service, accountability and price point. ID-DR is such a business.

    I will recommend ID-DR without hesitation. You have saved me months of future work and irreplaceable loss.

    Erica L. - Elmira Heights, NY
  • Another successful recovery at the ID-Dr labs!
    I recently had a major drive failure and was referred to ID-Dr. in Elmira Heights, NY I was immediately impressed by the friendly and knowledgeable staff. They fully explained all the options and success percentages to me and answered all my questions. They kept me informed of the progress of recovery and were able to restore ALL my information that was lost! I couldn't be happier with ID-Dr. They saved me big time!! The price was great! The communication was excellent. I would recommend ID-Dr. to anyone who has a drive issue or for any other computer or network issues. World class data recovery right here in Elmira Heights, NY. Thanks to Joseph Pint and his staff".

    Steve R. - Elmira, NY
  • Another successful recovery
    Joe & Gang,

    I wanted to take a minute to offer a humble tip of my hat to the great crew at ID-Dr!
    I've had the pleasure to experience working with them on a couple of occasions now, and I canít even begin to tell you how great these guys are! From the moment I first walked in the front door I was impressed with the air of Professionalism that I was greeted with. From the clean & organized professional Hi- Tech Environment, to the personal & extremely knowledgeable Owner & Techs, they all combined to put my mind at ease despite my own misguided feelings of impending doom! They knew what they needed to do & did it, and kept me advised through every step of the process, checking and double-checking everything to make certain that the finished result was perfection, with no unexpected, problem causing surprises after I left their shop. They were thorough, timely, and priced right!
    In short, I am thrilled to have such a great support service right here in our local community only a few minutes away, for when the next disaster hits! And we all know they will!
    ID-DR.YOU are the Perfect Prescription for my Computer/Data Woes! Thanks Guys!

    Rick Bacmanski Photo Artistry
    Horseheads NY
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